News for 'customer experience'

In a first, India's unique investor count tops 80 million: NSE data

In a first, India's unique investor count tops 80 million: NSE data

Rediff.com29 Sep 2023

The total number of unique investors directly investing in the stock market has surged to 80 million for the first time, with the latest 10 million additions taking place in just eight months, according to data shared by the National Stock Exchange (NSE), the country's largest bourse. "The 80 million unique PAN (permanent account number) investors correspond approximately to around 50 million unique households in India amounting to around 17 per cent households directly investing in the Indian stock market via NSE's extensive nationwide network of trading members," said the exchange. In 2021, the number of domestic households were pegged at 300 million.

Trai to update quality of service parameters soon; to meet telcos next month

Trai to update quality of service parameters soon; to meet telcos next month

Rediff.com6 Jul 2023

State-level reports every quarter for service quality and artificial intelligence-based solutions may be officially mandated as part of a set of more stringent, updated quality-of-service (QoS) norms by the Telecom Regulatory Authority of India (Trai) soon. The new norms will also factor in user experience for 5G networks, officials informed Business Standard. In February, Trai asked telecommunication (telecom) service providers (TSPs) to submit updates on measures taken to reduce call drops and lags and raise the quality of connection.

Microsoft gives ONDC its first Big Tech push

Microsoft gives ONDC its first Big Tech push

Rediff.com10 Aug 2022

Microsoft has become the first global Big Tech company to join the Open Network for Digital Commerce (ONDC), an Indian government initiative for developing a first-of-its-kind open network for digital commerce. The world's second-largest technology firm intends to introduce social e-commerce via its app in the Indian market later this year. ONDC is expected to open to the public in Bengaluru over the next fortnight as it enters into the next phase of the pilot for further fine-tuning before rollouts in other cities, according to a source in the know.

20 years of India's insurance sector

20 years of India's insurance sector

Rediff.com19 Sep 2021

Twenty years after India's insurance sector was opened up, unshackling the control of state-owned companies, as many as 50 private players have set up shop. Along with their foreign partners, private players have brought about a sea change in the product offering, distribution and underwriting processes, and services levels. Yet, India's insurance penetration needle has not moved much.

What PhonePe did differently from Paytm

What PhonePe did differently from Paytm

Rediff.com12 Mar 2024

'We went from zero to about 10 million users in three months. Paytm came out with the wallet play and we came out with the UPI play.'

Despite security risks, 95% Indian cos to continue with WFH

Despite security risks, 95% Indian cos to continue with WFH

Rediff.com15 Jul 2021

The survey covered 1,210 IT executives and technology professionals from North America, the United Kingdom, Australia, New Zealand, Singapore and India. In India, 202 respondents from businesses with more than 500 employees across 18 industry verticals completed the survey. Overall, 89 per cent of the respondents said implementing a work-from-home policy had increased security challenges for their organisations. The risk posed by shadow IT was especially high, with 89 per cent of companies having no control over the software that employees purchase and install on their devices.

How Tech Is Reinventing Fashion Shopping

How Tech Is Reinventing Fashion Shopping

Rediff.com24 Nov 2022

With the fashion world blurring the lines between innovation, technology and reality, shopping is all set to be revolutionised.

Tatas bring in talent from group companies to revive Air India

Tatas bring in talent from group companies to revive Air India

Rediff.com16 Apr 2022

Due to the group's presence across multiple businesses, it is in a unique position in the aviation industry to bring the best of talents.

'We are looking at flying an Indian into space'

'We are looking at flying an Indian into space'

Rediff.com8 Dec 2023

'It's vital that over the next 10 years, that India, the US and the Artemis Accords family of nations come together to ensure that we not only return humanity to the moon, but that we build the technology that will allow us stay there permanently.' 'And then go on to Mars.'

Mobile speed: India ranks above Japan, UK, Brazil

Mobile speed: India ranks above Japan, UK, Brazil

Rediff.com2 Oct 2023

The launch of 5G services in India turbocharged mobile download speeds here, pushing the country's ranking 72 notches higher to 47th spot in Speedtest Global Index, ahead of nations like Japan, the UK and Brazil, according to Ookla. India's speed performance has zoomed up 3.59 times since the introduction of 5G, it said dubbing the country's 5G advancement as "remarkable". In this global pecking order, India ranked not only ahead of its neighbours like Bangladesh, Sri Lanka, and Pakistan, but also some G20 countries, such as Mexico (90th), Turkey (68th), the UK (62nd), Japan (58th), Brazil (50th place), and South Africa (48th place).

Got experience in collections?

Got experience in collections?

Rediff.com20 Jun 2005

Vanguard Info-Solutions Ltd is recruiting Collection Executives and Customer Service Executives.

'Our Aim Is Housing Finance's Siginficant Role In Economic Growth'

'Our Aim Is Housing Finance's Siginficant Role In Economic Growth'

Rediff.com1 Oct 2023

'We are working with a few housing finance companies to drive affordable lending because that's where we believe our sweet spot is.'

MS announces availability of Windows Mobile 6.5

MS announces availability of Windows Mobile 6.5

Rediff.com7 Oct 2009

Windows Mobile 6.5 Windows Phones will deliver new customer experience through an improved, easy-to-use and customizable user interface and an enhanced browsing experience.

India's top 25 hotels

India's top 25 hotels

Rediff.com25 Jan 2013

TripAdvisor has announced the winners of its 2013 Travellers Choice awards for hotels. In their 4th year in India, the awards have identified the 104 most outstanding properties across the country.

2022: 5 Skills To CHANGE Your Career

2022: 5 Skills To CHANGE Your Career

Rediff.com18 Nov 2021

Industry leaders are predicting hybrid cloud to be the next biggest trend in cloud computing.

Jio to start beta trial of 5G services in 4 cities from Oct 5

Jio to start beta trial of 5G services in 4 cities from Oct 5

Rediff.com4 Oct 2022

Telecom major Jio will start the beta trial of 5G services in four cities of Delhi, Mumbai, Kolkata and Varanasi from October 5 with a select set of customers, the company said on Tuesday. The company will send invites to customers under 'Jio True 5G Welcome Offer' to try its 5G services and the subscribers will get Unlimited 5G data with up to 1 gigabit per second speed. "Post the successful demonstration of its True-5G services at the India Mobile Congress 2022, Jio is announcing the Beta trial of its True-5G services on the auspicious occasion of Dussehra, for Jio users in four cities - Mumbai, Delhi, Kolkata, and Varanasi," Jio said in the statement.

Jio-BP partners with BluSmart to set up EV charging infrastructure

Jio-BP partners with BluSmart to set up EV charging infrastructure

Rediff.com9 Sep 2021

Jio-BP, the fuels and mobility joint venture between Reliance Industries and UK's BP, on Thursday announced a partnership with BluSmart - India's first and largest all-electric ride-hailing platform - to set up a network of commercial large-scale EV charging stations. As part of the partnership, Jio-BP will set up these stations for passenger electric vehicles and fleets across the country, the company said in a statement. "Through this partnership, both companies will collaborate in planning, development and operation of EV charging infrastructure, at suitable locations across cities where BluSmart operates," it said.

'Indians now drawn to virtual healthcare'

'Indians now drawn to virtual healthcare'

Rediff.com3 Apr 2013

According to a customer experience study by networking solutions provider Cisco, 88 per cent of the Indians surveyed are comfortable with interacting with their doctors virtually instead of meeting them in person.

Card Tokenisation: Players Ready, But Troubles Remain

Card Tokenisation: Players Ready, But Troubles Remain

Rediff.com26 Sep 2022

Come October 1, merchants, payment aggregators and acquiring banks can no longer store the card details of customers.

Accenture plans to buy Zenta

Accenture plans to buy Zenta

Rediff.com23 Aug 2011

The acquisition would help Accenture to help lenders and real estate investment trusts streamline their operations, enhance customer experience and improve profitability, a company statement issued in Chennai said.

'India should not wait for the clock to act'

'India should not wait for the clock to act'

Rediff.com2 Dec 2023

'Keeping the global temperature below not just 1.5 degree Celsius, even 2 degree Celsius is beyond our reach now. Both are impossible.'

Air India to Spend $400 Million On...

Air India to Spend $400 Million On...

Rediff.com12 Jun 2023

... changing seats and in-flight entertainment on its older aircraft.

Wipro bags 10-year contract from MIAL

Wipro bags 10-year contract from MIAL

Rediff.com18 Feb 2013

This partnership will significantly enhance customer experience and satisfaction through the use of IT, Wipro said in a statement.

3 Tips To Choose Home Loan Lender Wisely

3 Tips To Choose Home Loan Lender Wisely

Rediff.com20 Sep 2023

Your awareness about the effect of the home loan tenure and EMI on your loan empowers you to take better decisions, explains Gaurav Mohta.

Apple to open 2 retail stores in India next week

Apple to open 2 retail stores in India next week

Rediff.com11 Apr 2023

Apple will next week open its first retail store in India, in signs of importance the iPhone manufacturer attaches to the world's fastest growing smartphones market. The company will open its first official store in Mumbai on April 18 and the second in Delhi on April 20. The company at present sells its products in India through exclusive Apple Premium Reseller (APR) stores, large format retail chains like Reliance Digital, Croma etc, mutli-brand retail stores and through e-commerce platforms.

Byju's to lay off 2,500 staffers, targets profitability by March

Byju's to lay off 2,500 staffers, targets profitability by March

Rediff.com13 Oct 2022

Edtech giant Byju's is set to lay off nearly 2,500, or 5 per cent, of its employees as part of an "optimisation" plan. The move by India's most valuable start-up comes amid a funding winter and steep losses. "To avoid redundancies and duplication of roles, and by leveraging technology better, around 5 per cent of Byju's 50,000-strong workforce is expected to be rationalised across product, content, media, and technology teams in a phased manner," said the company in a statement. In June, Byju's laid off about 600 employees at its group companies -WhiteHat Jr and Toppr.

Why online and offline retailers will co-exist

Why online and offline retailers will co-exist

Rediff.com18 Sep 2014

The co-founder of Snapdeal was talking a day after he signed an agreement with Tata-run Croma

Starbucks CEO Laxman Narasimhan's new role

Starbucks CEO Laxman Narasimhan's new role

Rediff.com24 Mar 2023

Starbucks' new Indian-origin CEO Laxman Narasimhan has said he will work as a barista once a month in stores to stay close to the company's culture, customers, challenges and opportunities.

NSE lifts lid on dabba trading, tippers, issues warnings to 24 platforms

NSE lifts lid on dabba trading, tippers, issues warnings to 24 platforms

Rediff.com18 May 2023

New-age tech tools and 'mystery shoppers' are helping the country's top bourse stay ahead of the curve against dabba trading platforms and entities dolling out unsolicited investment tips. In the past one month, the National Stock Exchange (NSE) has issued close to two dozen warnings and advisories against such activities. "We saw a rise of dabba trading or illegal trading platforms after the pandemic.

How to Prevent Auto-Debit Failure

How to Prevent Auto-Debit Failure

Rediff.com14 Oct 2021

If bank and service provider are not compliant, pay manually, or give standing instruction linked to bank a/c, suggests Bindisha Sarang.

Have Zomato, Swiggy finally figured out the right recipe?

Have Zomato, Swiggy finally figured out the right recipe?

Rediff.com22 Dec 2023

Something is cooking in online food delivery. After 15 years of grappling with the demands of the business - read cash burn - Gurugram-based Zomato reported its first profit in the first quarter of 2023-24 (FY24). Not satiated, it reported a profit in the following quarter as well: Of Rs 36 crore in the second quarter compared to Rs 2 crore in the first. A year ago, in the second quarter of FY23, it had reported a loss of Rs 251 crore.

Pictures That Best Capture 2023's Hindi Cinema

Pictures That Best Capture 2023's Hindi Cinema

Rediff.com29 Dec 2023

From moments that felt long time in the coming to swashbuckling statements that could be interpreted in more ways than one, there are some that fanned our nostalgia, some made our jaws drop (or stomachs churn), some hit too close home, still others left us with a lingering sense of guilt. Sukanya Verma picks cinematic imagery that stood out in 2023.

Tata Neu onboarding Titan by Diwali; TaMo & Air India next

Tata Neu onboarding Titan by Diwali; TaMo & Air India next

Rediff.com19 Sep 2022

Close to six months since the launch of Tata Neu, the super application (app) from Tata Sons Group is all set for a revamp. The highlights include a reimagined rewards programme or NeuPass, a more seamless user experience by increasing the digital maturity of brands, adding more brands to the platform, and hiring category leaders to drive the next phase of growth. When it comes to brands, Titan will join Tata Neu by Diwali. Tata Motors and Air India will be on board after the Festival of Lights.

Tata's Plan To Make Air India Great Again

Tata's Plan To Make Air India Great Again

Rediff.com8 Mar 2023

It offers a real opportunity for the flag carrier to compete on the world stage, backed by a leading conglomerate with deep pockets like the Tatas, observes Indrajit Gupta.

Flipkart promotes several leaders as it gears up for blockbuster IPO

Flipkart promotes several leaders as it gears up for blockbuster IPO

Rediff.com7 Jun 2022

Flipkart has promoted several of its leaders into newer roles at a time when the Walmart-owned e-commerce giant has internally raised its IPO (initial public offering) valuation target to about $60 billion and aims for a US listing in 2023, according to the sources. "I am delighted to announce the promotion of some of our exemplary leaders," said Kalyan Krishnamurthy, chief executive officer, Flipkart Group, in an internal note, and which has been reviewed by Business Standard. "Each of them has been instrumental in delivering impact and creating long-term value for Flipkart.

Interim Budget: No, Just A True Vote On Account!

Interim Budget: No, Just A True Vote On Account!

Rediff.com1 Feb 2024

She has shown shrewdness, sensitivity, and courage. All of these will be needed in ample quantities for the real challenge that will emerge after the elections, notes Shreekant Sambrani.

Will speed up time-to-mkt for new products: Tata Motors

Will speed up time-to-mkt for new products: Tata Motors

Rediff.com29 Jan 2013

The company aims to be No. 1 domestic car maker.

How Women's participation in startup has increased

How Women's participation in startup has increased

Rediff.com7 Nov 2023

Women account for 35 per cent of the 860,000 people employed in startups in 2022, compared to 19 per cent in the corporate sector.

Except Maruti, automakers post robust sales growth in Aug

Except Maruti, automakers post robust sales growth in Aug

Rediff.com1 Sep 2021

Passenger vehicle majors like Hyundai, Tata Motors, M&M, Toyota Kirloskar and Honda on Wednesday reported growth in domestic sales in August riding on festive sentiments, although market leader Maruti Suzuki posted a decline amid a semiconductor shortage affecting the industry. The country's largest carmaker Maruti Suzuki India Ltd (MSIL) reported domestic sales at 110,080 units, as compared to 116,704 units in the same month last year, down 6 per cent. "Sales volume of the company in August 2021 was affected due to electronic components shortage.

Why You Should Opt For Group Term Cover

Why You Should Opt For Group Term Cover

Rediff.com19 May 2023

Group term insurance is far more cost-effective than an individual cover.